Jamul Casino® Selects Konami s SYNKROS Casino Management System

Celebrated as the casino closest to downtown San Diego with the most generous rewards system in the area, Jamul Casino is launching SYNKROS less than four years after first opening its doors in order to propel an even greater gaming and rewards experience. Konami’s SYNKROS is set to deliver leading systems technology across Jamul Casino’s 39 live table games, 1,600+ slot games, multiple restaurants and bars, and more. 

“Jamul Casino will be taking advantage of Konami’s Money Klip to provide their guests the option of enjoying a true cashless experience. It is the perfect solution for the new gaming environment, giving casinos the ability to provide a safe and contactless experience at the casino,” said Tom Jingoli, executive vice president & chief operating officer at Konami Gaming, Inc.

“Our top reasons for selecting SYNKROS include its high rate of reliability, and Konami’s reputation for strong customer support and responsiveness,” said Josh Ford, chief information officer at Jamul Casino. “We also selected SYNKROS for its marketing and data analytics capabilities, to help us deliver greater entertainment to our players directly on the slot machines and help us gain an even greater edge in the highly competitive Southern California casino market.”

With an industry-leading 99.9% uptime, SYNKROS’ best-of-breed architecture allows for unparalleled reliability, as well as robust analytics. SYNKROS’ single ecosystem empowers Jamul Casino to deliver targeted rewards directly to a carded player’s slot screen or table game position, according to the guest’s entertainment preferences and historic spend. The launch of Money Klip™ also offers players the convenience of cashless wagering by loading funds to their loyalty account, for easy, fast, and secure digital transactions directly at the gaming machine. 

“As an organization that has demonstrated outstanding commitment to the long-term interests of its community, Jamul Casino continues to build greater possibilities for future generations by investing in top tools and technology for engaging customers,” said Jay Bertsch, senior vice president, North American game & global systems sales at Konami. “Jamul Casino has a vision for the distinct value it contributes to the region, and Konami is dedicated to delivering leading systems tools and core infrastructure to best support that mission. This system conversion was a great experience, and it’s truly a tribute to the unified partnership and long-term commitment of both organizations.”