PAGCOR Achieves ISO 9001:2015 Certification for 16 Casino Sites

PAGCOR commitment to international quality standards

The Philippine Amusement and Gaming Corporation (PAGCOR) has secured ISO 9001:2015 certification for 16 of its Casino Filipino sites and branches, highlighting the agency’s commitment to internationally recognized quality standards.

PAGCOR Chairman and CEO Mr. Alejandro H. Tengco received the certification from DQS Certification Phils. Inc. during a simple awarding ceremony Thursday, August 13, at the PAGCOR Corporate Office in Pasay City.

The certification followed surveillance audits conducted on March 2 to 5 and March 9 to 10, 2026, covering 16 Casino Filipino sites.

The certified sites are Casino Filipino sites in Mactan, Venezia, Calamba, Town Center, Premier, Apo View, El Rancho, Fuente, Subic Bay Yacht Club, Tropicana, Adriatico, Grand Imperial Gensan, Iloilo, Oriental Pavilion, Leisure World and Cagayan Valley.

Mr Tengco Statements

Mr. Tengco said the certification is another milestone for PAGCOR. “This milestone reflects the dedication of our people and our collective commitment to raising the standards of PAGCOR’s operations. I thank everyone who worked hard to make this certification possible.” 

He said the certification should translate into sustained improvements in the agency’s systems and processes. “ISO certification provides a framework for strengthening our processes, improving efficiency and ensuring greater consistency and accountability in the way we deliver our mandate,” he added.

Mr. Tengco also called on PAGCOR personnel to support the implementation of the agency’s Quality and Environmental Management System and its environmental sustainability initiatives.

“Quality and environmental responsibility must be part of our continuing work. I encourage everyone to contribute to these efforts,” he said.

The ISO 9001:2015 certification for the 16 sites is valid until March 22, 2029, subject to the completion of annual surveillance audits.