GLI Client Services Supervisor Diana Munoz Wins Excellence in Customer Service Award
Tuesday 10 de June 2025 / 12:00
⏱ 1 min read
(Lakewood, N.J.).- Gaming Laboratories International (GLI®) Client Services Supervisor EMEIA Diana Munoz has been honored with the Excellence in Customer Service – (Supplier) Award at the 2025 Women in Gaming Diversity & Employee Wellbeing Awards.
According to event organizers, the WIG Diversity Awards recognize individuals and organizations for outstanding devotion to enhancing equality, diversity and inclusion in categories like Diverse and Inclusive team and Positive role models.
Munoz joined GLI in 2022 and plays a crucial role in improving customer engagement and service delivery. She has refined internal support structures, ensuring teams are equipped to deliver exceptional service. Though her role primarily supports internal teams, her work directly enhances external customer satisfaction by reducing response times, improving issue resolution, and fostering a culture of continuous improvement.
"We are thrilled to join the industry in honoring Diana for her outstanding work in customer service. Delivering world-class customer service is a top priority for GLI as a company and for each of our team members. Diana has been central to that mission, and we are excited that the industry has recognized her efforts and commitment," said James Boje, Managing Director EMEIA.
Categoría:Events
Tags: GLI, Gaming Laboratories International,
País: United States
Región: North America
Event
PERU GAMING SHOW – PGS 2026
17 de June 2026
ProntoPaga Consolidates Its Position at Peru Gaming Show 2026
(Lima, SoloAzar Exclusive).- Juan Carlos Loza, Head of Sales Latam at ProntoPaga, spoke exclusively after the company's participation in Peru Gaming Show 2026, highlighting the agreements reached, the interest in their payment solutions, and the expansion plans that will drive their growth across Latin America.
Monday 03 Aug 2026 / 12:00
Enhancing Responsible Gaming Through Effective Training at PGS 2026
(Lima, SoloAzar Exclusive) – Training, prevention, and technology took center stage at the "Value of Responsible Gaming in Gambling Operations" conference during the 2026 Perú Gaming Show (PGS). Presented by Fernando Calderón Castro, President of the National Gaming Society (SONAJA), the session brought industry leaders together to tackle current challenges and explore strategies for safer, more transparent, and sustainable operations.
Wednesday 22 Jul 2026 / 12:00
LSports at the Peru Gaming Show: Building Presence, Opening Doors
(Lima, SoloAzar Exclusive).- The Peru Gaming Show was never just about the booth. For LSports, it was about showing up in a market where showing up still matters — and leaving with more than a contact list. Federico Brancato, Sales Manager for the LATAM Region, came to Lima with a clear sense of what operators in this part of Latin America need most right now. What he found confirmed it.
Friday 17 Jul 2026 / 12:00
SUSCRIBIRSE
Para suscribirse a nuestro newsletter, complete sus datos
Reciba todo el contenido más reciente en su correo electrónico varias veces al mes.
