GLI’s® Michael Capen Moderates Panel on Gaming Floor Management at WIGC 2019
⏱ 2 min read
(New Jersey).- Do you want practical advice on how to better manage today’s modern gaming floor? Then we invite you to join Michael Capen, Director of Client Services for Gaming Laboratories International's (GLI®), as he moderates a panel of distinguished industry experts on this important topic during the 24th Annual Western Indian Gaming Conference & Trade Show (WIGC 2019) Feb. 4 – 7, 2019 at Harrah’s Resort Southern California. In “Management of the Modern Gaming Floor: Lessons from the Field,” Capen and his fellow panelists will discuss how regulators, security personnel, IT staff, and casino managers can gain a better sense of the interworking, interconnectivity, and associated risks of today’s systems technologies. The panel will also discuss techniques for better communication across the enterprise to unblur lines leading to unsatisfied internal and external customers.
Michael Capen, GLI Director of Client Services
Michael Capen has been a member of GLI’s Client Service Team, based in GLI’s Las Vegas office, since 2005. His primary responsibility as Director Client Services is directing the Client Services Team that works with all tribal regulatory agencies, state gaming regulatory agencies, lotteries and all casinos in the U.S. and Canada.
Capen brings a diverse background to his position after being a Naval Officer for 21 years, and then, a charitable gaming regulator working for the Virginia Department of Charitable Gaming from 1999 to 2005. While working of the Virginia Department of Charitable Gaming, he rose through the ranks quickly – from inspector to licensing, inspection, and training administrator.
GLI Is A Proud Sponsor of WIGC 2019
As a longtime Associate Member of the California Nations Indian Gaming Association (CNIGA), GLI is proud to be a sponsor of this year’s edition of WIGC 2019. As one of the most informative conferences in Indian Country, this two-day event brings together tribal leaders, casino operations managers, regulators, policymakers, and industry professionals from throughout the country to discuss issues facing the tribal government gaming industry. For more information about the conference, or to register for the event, please visit wigc.cniga.com.
GLI has been a strong supporter of tribal gaming regulators and operators since the beginning. Today, GLI serves more than 250 Class II and Class III tribal jurisdictions across North America. To learn more about GLI’s extensive tribal testing, certification, professional services, and training expertise, please visit gaminglabs.com/tribal.
Categoría:Events
Tags: GLI, Gaming Laboratories International,
País: United States
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