Digitain´s Review 2021

Firstly, let’s discuss our Sports Betting innovations

Following a rigorous evaluation, our award-winning sportsbook has received certification from Gaming Laboratories International (GLI), covering both GLI-19 and GLI-33.

Our developers were busy in 2021 and they added three great, new bonus types into our Sportsbook, the Accumulator Bonus, the Ultra Cashback Bonus and the Bore Draw Bonus. These unique bonuses have been extremely popular with our partners’ customers, especially the Bore Draw one, which adds excitement to potentially boring football games.

As well as those, our developers also added two new promotional offers, Double Dooble and 2 Goals Early Payout, both fantastic ways to engage and reward loyal players.

At Digitain, our international footprint continued to expand in 2021, and as a result, we designed and launched a new Sportsbook view for the Latin American market. Our Latam view is a dedicated version of our Sportsbook especially for our partners in that region.

Betting on eSports continued to grow in popularity this year and we enhanced our own Cyber Masters product with additional leagues, further widening its appeal.

For sportsbook fans, our new comprehensive betslip, with improved interface and better user experience, was launched in 2021.
We also improved our Risk Management tools with an upgraded Bet Delay Time module and Late Bets Monitoring tool, adding even more capabilities to our partners’ Trading teams.

As well as all this, we now cover an amazing 90,000+ live events each month and have also added new pre-match combo markets.

Now let’s talk about how we have improved our Gaming products

We pride ourselves on continually improving our player experience and this year was no exception for Gaming. We significantly expanded our casino games suite, adding nearly 6,000 great new games from premium suppliers, boosting the overall number of casino customer choices to over 10,000 games.

Our Fast Games portfolio was enhanced with two more exciting games – Keno Express and Blackjack and our players’ favorite two Fast Games, Rocketon and Keno, were redesigned and upgraded for maximum player enjoyment.

We were also delighted to receive a new license for our Fast Games suite from the Malta Gaming Authority.

Let’s not forget our Skill Games, where one of our most popular skill games, Backgammon, was also redesigned this year.

These, and many other improvements, have helped us to improve our entire gaming product ranges and made them more attractive for players everywhere.

Other innovations in 2021

Besides sports betting and gaming solutions, we had many other innovations and improvements in 2021.

We have created a new, easy-to-use section on our site, the Client Area, containing our best-performing marketing and promotional assets for our partners’ use in growing their revenues.

We launched a new easy-to-use Tax Engine tool, developed to help our partners confidently and compliantly deal with complex iGaming tax challenges.

In 2021, we improved our CRM System enhancing it with better overall functionalities and an improved, more effective interface, enabling our partners to make better data-led marketing decisions.

Allowing customers to have a wide choice in how to deposit and withdraw their funds is a key capability when localizing and differentiating your service. We continue to improve this area and in 2021 we integrated an additional 130 payment methods onto our platform, increasing the total number of customer options to over 400.

We will continually seek to improve the products and services in 2022, launch even more new products and maintain our leading position in the Gaming market.

Events and awards

Despite these challenging times, a number of virtual and live gaming industry expos took place this year․ We were honored to participate in 15 digital and real-time events taking place in different parts of the world and we were enormously happy to have so many opportunities to meet our existing partners and new friends this year and hope that next year we will have many, many more.
During 2021, we also won some fantastic awards. Our Sportsbook gained the Sports Betting Platform of The Year Award at The International Gaming Awards and Online Sportsbook Provider of The Year at the SiGMA Awards 2021. Furthermore, we won Best Land-Based Industry Supplier at the Ukrainian Gaming Week Awards.

These awards are very important to us. They recognize the hard work of our teams across the business and motivate us to strive even harder, to create better products, to present better offers and to offer only the best to our partners. Next year we will continue to work tirelessly to achieve even more success․

Summary

2021 had many challenges, but we believe we overcome those, thanks to the dedicated and enthusiastic efforts of our hard-working Digitain colleagues. We will remain customer-focused in everything we do in 2022 and will continue to strive to improve the service we provide to our fantastic network of partners, who we thank for their continued loyalty.

There is lots to come in 2022. We have some exciting innovations launching early next year – so watch this space!